About us

SEIF is a company that runs with a simple motto : Simplify your customer relationship.

With 10 years of experience in customer relations, our experts support you in optimizing customer satisfaction in order to improve your performance by creating lasting relationships.

We want to enhance every Zendesk user's daily life by offering a various set of Apps and Themes.

About the theme

Nova is a stunning Zendesk Guide theme that will fit not only Education-based organization but any kind of sector due to its clean and accessible look. Customizable blocks, call-to-actions, and much more. We dedicated our focus to make Nova a really easy to set and customize Zendesk Guide Theme, give it a try.

Features

Fully responsive

• Our responsive themes for Zendesk Help Center are designed for all kinds of devices and all major browsers. Your customers will be able to use your Help Center on any device (either on a large desktop or on a small smartphone). We ensure that the themes are cross-browser and cross-device compatible.

Custom Settings

• This theme includes the following settings in the theme UI customization admin area: Brand (Logo and Favicon). Colors (brand color, secondary brand color label, text color and darkcolorlabel). RTL languages not fully supported. Images - Add main Hero background image for desktop and also for the mobile and Tablet. Search Settings Enable or Disable Instant Search, Scoped search in knowledge base and scoped search in community.

Home Page Elements: You can enable or disable recent activities to be shown in your home page. (1) Choose an image for each of your categories (limit at 12) using your Category ID. (2)

Article Page Elements: You can enable or disable article page elements :- Show sidebar of article in section page, Show author avatar and name, show comments on articles, user can follow a specific article, show recently viewed articles, show related articles and social media sharing on articles.

Section Page Elements: You can enable or disable to show that users can follow a specific section.

Community: You can enable or disable community page elements : social media sharing on post, user can follow a specific post or topic.

Footer Social Media: Show/Unset Social Media Links on the Footer. You can set the URL of the social media link form the admin UI according to your need. This can enable you to redirect clients to your social media website.

Different Edition

The Standard Edition only allows changes via settings panel; which works for most cases, and we have exposed a lot of settings for you. If you want full control, and want to do advanced customization, you need Developer Edition for advanced customization.

It is recommend that you purchase Developer Edition so you have access to the complete code, and you can do custmization by changing CSS/HTML/JavaScript wherever needed. That said, the Standard Edition provides all important settings, and if you just want to get started it's good enough.

Trial

We choose to put a 14 days free trial with all features in Nova, no restriction or premium features, you get what you see. As every themes available, you can edit as you need but you won't be able to put the theme "Live" as long as it's not purchased.

Support

With hundred of organizations we worked with to develop their theme, we are proud to present you a great-valued Zendesk Guide theme that will suit a lot of organization. But if you have specific needs, feel free to reach us so we can offer you a dedicated and indiviual support on Zendesk products.

You can also find documentation and how-to's on our dedicated help center.

If you encounter any issue or trouble using our products, our Support stands here for you with a smile!

More with SEIF?

With hundred of organizations we worked with to develop their theme, we are proud to present you a great-valued Zendesk Guide theme that will suit a lot of organization. But if you have specific needs, feel free to reach us so we can offer you a dedicated and indiviual support on Zendesk products.

SEIF is a company that runs with a simple motto : Simplify your customer relationship.

With 10 years of experience in customer relations, our experts support you in optimizing customer satisfaction in order to improve your performance by creating lasting relationships.

We want to enhance every Zendesk user's daily life by offering a various set of Apps and Themes.