PartnerHero is an Advanced Implementation Partner focused on helping customer support teams deliver exceptional customer experiences through managed Zendesk services and customer service outsourcing.
We offer end-to-end CX services, including Zendesk implementation, workflow automation, theme development, ongoing maintenance, and other optimization. We're also a full-service BPO, with the capability to provide 24/7, global CX support for any industry, in dozens of languages.
We're trusted by companies like Blockchain.com, Privy, Grindr, Backstage, Loom, Etsy, GIPHY, and Snap Inc.
How we can help
Help desk migration
$1,750 (monthly with 90-day rolling agreement)
What's included:
- Migration Planning
- Data migration (price based on volume)
- Help desk configuration (Channels, Rules & automation, AI & rule-based bots)
Subscription benefits:
- Unlimited help desk requests*
- Custom help desk reporting
- Proactive help desk monitoring
- Unlimited access to PH products & resources
*Unlimited admin requests include changes to native help desk features. Custom and/or integration development are not included.
Help desk optimization
$1,750 (monthly with 90-day rolling agreement)
What's included:
- Optimization planning
- Help desk configuration (Channels, Rules & automation, AI & rule-based bots)
Subscription benefits:
- Unlimited help desk requests*
- Custom help desk reporting
- Proactive help desk monitoring
- Unlimited access to PH products & resources
*Unlimited admin requests include changes to native help desk features. Custom and/or integration development are not included.
Customer support outsourcing
- Fast launch
- 30-day rolling contracts
- 24/7 coverage
- Offshore, nearshore, or on-shore options
- Customer support, trust & safety, content moderation
