Merge Tickets

Managing our Zendesk instance is a lot easier now. Merge Tickets automatically consolidates duplicate tickets, which means my team spends less time on manual tasks.

I’m really impressed with Merge Tickets, I never expected a free app to perform so well. It finds and merges similar tickets without any extra effort from my team, letting us focus on the real customer issues. Plus, the free installation support really helped us get started!

I appreciate how Merge Tickets takes care of duplicate tickets automatically—my team doesn’t waste time cleaning things manually anymore.

Merge Tickets is a game changer for our support desk. The fact that it’s free makes it even better. Plus, the team provides free installation support. 😊

We have processed 51000 tickets at the time I am writing this review and saved $800+ that was previously spent on another merge app. This app is effecient and does what it says it does. The team at Knots.io are also extremely helpful, David & Hassan have gone the extra mile with us. This app is worth the time and effort, which btw it does not take much of 😁