Customers expect to be served on their preferred channel, whether it be via phone, email, chat, or self-service. Unfortunately, most companies still don’t provide an integrated omnichannel support solution.
The Support Suite offers everything you need to let customer conversations flow seamlessly across channels, creating a better experience for both your business and your customers.
See how companies that use Zendesk for their integrated omnichannel approach compare to companies that don’t use Zendesk across email, phone, chat, and self-service:
